When interviewing for a position as an incident manager, you can expect to be asked about your experience with different IT frameworks, personal incident management methods, and basic managerial skills. The interviewer may provide you with scenarios where different incidents occur within the service desk department to observe the processes you would use to categorize, prioritize, and respond to the incidents.
What do you want to get out of this job?
I had to think about it. I wanted to learn a new skill and gain some experience that might make me a good manager down the road. Better to have that speech down before.