Incident Manager Interview Questions | Glassdoor

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Incident Manager Interview Questions

When interviewing for a position as an incident manager, you can expect to be asked about your experience with different IT frameworks, personal incident management methods, and basic managerial skills. The interviewer may provide you with scenarios where different incidents occur within the service desk department to observe the processes you would use to categorize, prioritize, and respond to the incidents.

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didi i know Excel and powerpoint and Service-Now was asked to send an example of an excel spreadsheet and explain my findings

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Explain to us a situation where you had to manage and outage, how you handled it, and the outcome

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