Incident Manager Interview Questions | Glassdoor

Incident Manager Interview Questions

When interviewing for a position as an incident manager, you can expect to be asked about your experience with different IT frameworks, personal incident management methods, and basic managerial skills. The interviewer may provide you with scenarios where different incidents occur within the service desk department to observe the processes you would use to categorize, prioritize, and respond to the incidents.

Top Interview Questions

What do you want to get out of this job?

1 Answer

I expected professionalism and there was none. I wasn’t really asked any type of interview questions, he just kept reiterating what was on my resume, “so you worked at American Express…” that sort of thing.

There were no puzzle or game questions. No specific technical questions, but did ask for examples of my technical ability. Most questions asked about my experience and all were behavioral. As this was customer focused, many questions on examples with difficult customers and most stressful situation. Expect the standard "Why Microsoft?", as for any interview.

If you do not get the job it would be because what reason do you believe?

4147 of 47 Interview Questions