"Companies count on managers to make smart team decisions and oversee group members in order to maintain deadlines and keep operations running smoothly. Be prepared to answer several situational questions that will evaluate your time management skills, problem solving abilities, and ease in leading a team. Employers will also expect you to be well-versed in products and operations, so make sure to brush up on the department's relevant work."
How do you handle a situation where one of your employees is just not getting the hang of selling/able to perform up to our standards?
Use progressive discipline, document everything, eventually let employee go if necessary - not everyone is meant to work at ERAC