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Installed Sales Coordinator Interview Questions

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I was aked if I minded assisting in store operations when the store was short staffed. Have you ever been to a Lowes and thought it was properly staffed? I wanted to sell as they call them "exterior products" and make money. Not tell some lady which paint would look nice on the prefab shelving made in China she was buying 2 rows over.

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I told the interviewer I would be using as much time as needed to sell installations and that way the store could make more money and hire more staff. He laughed and said I like you, you are hired.

How would you handle a really angry and rude customer who wants to speak to a manager while no managers are available.

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Describe a situation where you . . .

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What was one negative experience you had where the customer was upset, and how did you handle it?

How would you handle an averigated customer .

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Tell me about a time you went above and beyond for customer service.

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What is the one time that you could not finish your work, what did you do?

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Tell me about a time you dealt with a difficult customer, how did you handle the situation and what was the outcome.

Had a list of general employer questions, to see how you react in several different circumstances

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Tell me about a time when you went above and beyond for a customer.

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