interview questions shared by candidates
How would you correct a compliance issue that stemmed from actions taken by managers you work with?1 Answer
All employees are subject to compliance rules and need to responsibly perform their job functions within acceptable parameters and their actions must be monitored for compliance issues. Corrective actions would be necessary corresponding in size or degree of the perceived violation.
What would make me the best person for the job?1 Answer
My attention to detail, degree of professionalism and my loyalty to my company,
Have you ever been in a situation where you had to keep information confidential? Please explains that situation and how you kept the information confidential.1 Answer
I explained is a previous position at another insurance company the circumstances of the information and how and why I kept it in confidence.
The one unscripted question was: I am a customer, and you wrote the estimate on my car up as a 3 hour repair on the quarter panel, and I say I want it replaced. What do you say?1 Answer
I would reference the company policy explaining that the amount of damage done to the quarter panels warrants a repair, not a replacement. If the customer fears the safety of the car will be compromised, I would ensure them that the damage was mostly cosmetic and not structural.
Have you created an processes using swim lane modeling?3 Answers
That I had not. I used MS Visio flowcharts and activity diagrams.
I had not used swim lane modeling in the past but I explained my experience using MS Visio flowcharts and activity diagrams.
Describe a time when you had to tell someone bad news and there was nothing you could do to fix the situation?2 Answers
I made sure i used a situation, behavior, application, and outcome in my answers.
I once had to tell a customer that the damage to their car would not be covered because it was determined that the accident she got in was her fault and she didn’t have comprehensive coverage.
Discuss experiences with conflict resolution.1 Answer
In my career as an employee relations professional I have always found it best to remain calm, gather facts, consult both parties, and then do my best to make an unbiased judgement which will hopefully benefit both parties.
A shop disagrees with your estimate of labor hours and says you are trying to cheat the customer, who do you handle the situation?1 Answer
I would ask the shop mechanic how much time he thinks it would take to fix the damages. If it is near my estimate, I would adjust the amount of labor hours to the mechanic’s estimation.
A train leaves San Antonio for Huston at 60mph. Another train leaves Huston for San Antonio at 80mph. Huston and San Antonio are 300 miles apart. If a bird leaves San Antonio at 100mph, and turnes around and flies back once it reaches the Huston train, and continues to fly between the two, how far will it have flown when they collide.16 Answers
Find out how long it will take the two trains to collide, then multiply that number by the birds flying speed.
There are several scenarios to consider. Scenario 1 - Since trains rarely collide, the bird will hypothetically continue to fly forever, thus the answer is infinity miles. However, this is obviously not a rational outcome since the bird will tire, need to stop for nourishment, and require rest. In addition, one would need to know more about the bird such as the average lifespan and the realistic length of time the bird can fly at a sustained speed of 100 miles per hour. Of course, the term "bird" is sometimes used colloquially when referring to an airplane. Scenario 2 - Assuming both trains leave at the exact same moment, then the distance between them will be reduced by 140 miles per hour, which is the combined speeds of both trains. Therefore, it will take (300/140) = 2.14 hours before the two trains collide thus the bird would have flow (2.14*100) = 214 miles. However, this assumes both trains are traveling at a constant speed on a single track void of any modern collision avoidance systems, and that neither train makes any scheduled stops along the way, which again is not a real world scenario. Of course, the only bird capable of flying 100 mph sustained for more than 2 hours is an airplane. Scenario 3 - Assuming I am interviewing for an upper level management position and solving the problem will significantly impact the company's bottom-line and thus impact my bonus, I would hire a management consulting company specializing in mathematic modeling to solve the problem and offer suggestions to optimize the collision such that it would conserve as much energy as possible for both trains and the bird.
Where is Huston, Texas? I didn't see it on the map. The only city that I see approx 300 miles of San Antonio is Houston. So since there is not Huston then there is no train and hence no collision. The bird flies till it dies.
If the bird is flying between both trains when they collide, it won't have flown at all anymore since it would be dead (squashed between both trains).
They won't collide; they're on separate tracks to stop this happening.
Too far... that bird needs better navigational skills. Try a GPS.
Actually, it needs some math and some imagination only. First of all, the collision point will be about 128.6 miles from San Antonio and the collision should happen after 128.6 minutes. Part 1: The bird will start travelling from San Antonio heading to Huoston and will meet the Huoston train after 2 Hrs and 40 Minutes (Relative speed between both is 180 mph) at a point which is 167 miles away from San Antonio and 133 miles far from Huoston. At this moment, the San Antonio Train will be 100 miles from San Antonio and 67 miles away from both the bird and Huoston train. The bird has flown 167 miles Part 2: The bird will fly back towards San Antonio train again at a relative speed between them of 160 mph and will meet the train after another 25 minutes at a point which is 125 miles from San Antonio. At this moment, the Houston train will be 133.5 miles from San Antonio and 8.5 miles from both the San Antonio Train and the bird. Part 3: The bird will fly again towards Huoston Train, and will reach it after about 3 minutes at a point which is almost the collission point. Previous "rough" calculations tells us that the bird has travelled a distance of almost 218 - 220 miles. I hope this is the right answer though.
Train 1: x = 0, v = 60 mph Train 2: x = 300, v = -80 mph Bird: x = 0, v = 100mph 300 + (-80*t) = 0 + (100*t) -> t = 1.667 (60 * 1.667) = 100 (100 * 1.667) = 166.67 Train 1: x = 100, v = 60 mph Train 2: x = 167.7, v = -80 mph Bird: x = 167.7, v = -100mph 100 + (60*t) = 167.7 + (-80*t) -> t = .476 h (-100 * .476 ) = 47.6 Bird, total distance is 214.3 miles, or a displacement of 119.0 miles from its starting location.
When who collides? The bird and the train or the trains?
If the bird is literally "flying between the trains" until they collide.. Then, the answer is "not far enough to get out of the way before being squashed."
100*(300/(60+80)) = 1500/7 miles. It takes 300/(60+80) hours for the trains to collide, and the bird will travel at 100 mph during this time.
The fastest flier in the world is the Peregrine Falcon. It can reach a "flat" speed of 124 mph (dives have been clocked at 168), but I do not believe any known bird can maintain 100mph when flying on an even plane for more then a few miles. So the birds quits, there is an opening. Whats It Pay?
The distance is infinite as there is no relaxation time or turning time so such a thing is not possible practically. For an instance imagine the distance traveled by the bird when the distance between the two trains is just 10m and so on till 8 9 7 till the distance is just tending to 0.
Here’s how to think about it so you can do it in your head: The 2 trains are closing in on each other at 60 mph + 80 mph = 140 mph. The have to cover 300 miles before they collide. They will collide in 300miles/140 mi/hr = 30/14 = 15/7 hours = 2-1/7 hours (a little over 2 hours). The bird is flying at 100 mph for 15/7 hours. The bird flies 100 mi/hr x 15/7 hours = 1500/7 miles. That is a little over 214 miles. Ballpark Reality Check: Trains crash in a little over 2 hours so the bird flies at 100 mph for a little over 2 hours which is a little over 200 miles. Yep, sounds right. Nothing else matters. Not how far the trains go, not how far the bird goes, not what direction the bird is flying, etc. Answer the question that was asked and don’t answer a question that wasn’t asked. The question is, “How far does the bird travel?” The answer is “Exactly 1500/7 miles which is a little over 214 miles.”
I would first want to play upon the interviewer's geek tendencies, and ask, "what do you mean, African or European swallow"? and I'm assuming you mean an unladen one....http://webcache.googleusercontent.com/search?q=cache:http://style.org/unladenswallow/&gws_rd=cr&ei=GHpWVqKhJcLJmwXxyr3gDg
I looked at this a bit differently than the answers below. Because the bird remains between the two trains until it crashes it has one of two options. Either it (A) flies back and forth between the trains at 100 mph or BB) maintains the same speed as the train it met up with. For A, the answer is 214.3 as it would maintain a constant speed of 100 mph and the trains would take 128.57 minutes to meet. I have yet to find a bird that can start and stop while maintaining a flight speed of 100 mph but this is a hypothetical as it is only 200 miles between the two. For B, the answer is 204.76 as the bird flew the 166.67 miles to the Houston train (H) and then maintains that trains speed until impact. In that scenario the two trains would have traveled 233.33 miles at the time the bird met the H train leaving 66.67 miles to go. with the H train traveling 80 mph they would meet in 28.57 minutes at which time the H train and the bird would have traveled 38.09 of those miles. 38.09+166.67=204.76.