Insurance claims associate Interview Questions | Glassdoor

Insurance claims associate Interview Questions

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insurance claims associate interview questions shared by candidates

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Why do you want to work for Geico?

1 Answer

Want to be apart of a team based environment and be challenged.

With your lack of experience, how would you be able to compete with other candidates that have much more experience than yourself?

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Tell us about a time in your life where you had to make a difficult decision.

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Tell me about yourself.

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Describe a time when you had to deal with a difficult customer. How did you handle the situation? What steps did you take? What was the outcome?

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1) Describe a time when you were offered constructive criticism and how did you respond to it.

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Can you work 12 hour shifts + OT? This was during training.

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Vague questions are the worst for me, such as, "Describe a time when you went above and beyond." Which was one question. One was a time management question. " You have 15 minutes to get to an appointment at 2, you also have to return an email by 2. In addition to this you have 3 phone calls to return by the end of the day and some emails to return by the end of the day. Which tasks do you do first?" Another question was, " You give a claimant and estimate stating that their car will take 9 hours and x amount of dollars to repair, the mechanic you are using accuses you of trying to cheat the customer, what do you do?"

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My previous work experience in insurance.

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Experiences and behavioral

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