Insurance customer service representative interview questions shared by candidates
.tell about a time you had to speak to a co-worker about...and how did you handle the situation and what was the outcome. Questions were about 15 in total.
I explained that these situations have to be dealt with constructively and diplomatically...giving an example. However, many times this is out of our control due to department's guidelines. Example: Most of the time this is handled by a supervisor and/or manager. During my interview I met with (5) managers one asked questions while the others took notes. Aetna staff were very courteous, professional, informative, and made me feel very comfortable. By what I saw when I was in their office, it really seems like a great place to work! I pictured myself working there and I know this will be a great fit for me. However, it's totally up to the hiring managers as to who is more qualified for the position. Good luck to all the job seekers out there!!
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