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Interview Questions

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Tell us about a time you lost a National account and what you learned from it.

1 Answer

What kind of quantitative background do you have?

How did you resolve an almost impossible customer and what was the outcome?

1 Answer

Describe a time for you that was difficult, and how you handled the challenges.

Describe a specific instance where you faced an ethical dilemma, were asked to do something unethical, or advised to lie about something. Describe how you handled the situation and why you handled it the way you did.

2 Answers

How would you handle a business client that's insisting on moving forward with a product release that you know is fraught with legal risk?

2 Answers

Where do you see yourself in 5 years from now?

What is the most difficult situation you have dealt with involving customer service, and how did you deal with it?

"Why would you leave the security of your current job to come here -- and how would you feel if, after a few weeks or months, we decided it wasn't working out and we let you go?"

1 Answer
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