IT Help Desk Interview Questions | Glassdoor

IT Help Desk Interview Questions


IT help desk interview questions shared by candidates

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What is your weakness

4 Answers


I work very hardly and sometimes I never maintain a work life balance

Self aware

Why are you the best fit for the job

1 Answer

That stuff about FSMO and Office 2013. Who cares about the microsoft terminology? FSMO? Really, do I need to have that acronym memorized to perform the functions of help desk? Also, the question about what creature am I in the Aquarium. I don't do well with those. I don't know whats in the Aquarium. I've never been there.

1 Answer

Only question asked was whether I had a copy of my resume. I handed one to recruiter, she took not even a minute glance and just said you are definitely qualified.

1 Answer

You may get some questions regarding what you would do in certain IT situations, such as "the difficult customer" or "Exchange wont send mail" or other general question. Be prepared for wiring, telephony, PBX, command line, or other legacy questions. Know Exchange setup and configuration for clients on an active directory domain.

1 Answer

If hired, how would you apply your degree (M. Ed in Instructional Technology) as an IT Helpdesk Technician?

1 Answer

Why do you want to work with this team?

1 Answer

What is the overall speed of an ethernet cable?

1 Answer

What does "Accountability" mean to you?

1 Answer

"Do you have any reservations reporting to a woman."

1 Answer
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