It helpdesk Interview Questions | Glassdoor

It helpdesk Interview Questions

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What would you do if someone's internet isn't working.

3 Answers

Direct them to the IT Help Desk

Direct them to the IT Help Desk

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What would you do if there was a problem that you didn't know how to solve off the top of your head?

2 Answers

What types of networks have I dealt with?Q: What was one thing that they asked you?

1 Answer

How do you prioritize similar issues that happen at or close to the same time?

1 Answer

How do you handle an upset customer/employee?

1 Answer

Q: If a person asks you my computer is not working what is the first thing you should ask.

1 Answer

Do you have any moral issues about hydraulic fracturing?

1 Answer

Tell me about yourself?

1 Answer

Users can't access the Internet. Check to see if the Proxy settings in IE and Mozilla are set to Automatically discover. then troubleshoot ipconfig commands from there after you've done the basic reboots on the pc and switch "If it's All Computers only"

1 Answer

Do you know Outlook

1 Answer
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