IT Helpdesk Technician Interview Questions | Glassdoor

IT Helpdesk Technician Interview Questions

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IT helpdesk technician interview questions shared by candidates

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How would you troubleshoot a printer problem?

1 Answer

Check drivers, check the connectivity (if on lan or hardwired), etc.

Do you have experience with active directory and exchange server administration ?

They were mainly looking for me to sell myself. Show you have customer service skills and that you are willing to learn and you will do ok.

If one is to interview with GB, prepare to review your entire resume.

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