It service desk Interview Questions | Glassdoor

It service desk Interview Questions

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Tell us why you think you're qualified for this position.

1 Answer

Because I'm capable and eager to expand my skill set.

How I would handle a frustrated customer.

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Which IT issues do you avoid

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How does a router and modem work? How can you troubleshoot if someone's wifi is down? How have you dealt with a difficult situation in the past?

1 Answer

Would you consider leaving your current employment?

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How would you describe making a peanut butter and jelly sandwich to someone who has never made one before?

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Tell us about yourself.

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What do you know about trouble shooting, can you cope with repetitive tasks, etc

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What would you do if you didn't know how to do something or answer a question?

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What is the difference between HTTP and HTML?

1 Answer
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