IT Support Analyst Interview Questions | Glassdoor

IT Support Analyst Interview Questions

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IT support analyst interview questions shared by candidates

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They wanted to know if I knew about what the company actually did.

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I didn't know how much great things go on at Goodwill, I thought it was just a thrift store

Tell us 5 different things you can do with this paper clip.

no difficult questions were asked. Much talk about how hard everyone worked....

How would I handle a client who was upset with their technical issues.

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Q. How often would you support our Information Technology Computer systems?

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You have a Director on the phone with a high priority issue, a report due by your manager, and an email that just came in which needs your attention. What do you do?

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What do you bring to the table outside of your IT skill set?

explain a time you handled a tense situation with a customer.

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