It support associate ii Interview Questions | Glassdoor

It support associate ii Interview Questions

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Background experience and why would you be a good fit

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Been working with Amazon for over 4 years, always have been interested in working the IT department

In Linux, what cli command will show you the current directory your working in.

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How do you handle irate customers?

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Describe a time you had to deal with a difficult customer.

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Describe the OSI model.

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In a Windows cmd prompt, what cmd will show you the network info for your PC?

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Why do developers, and manufactures use the OSI model?

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What are the differences between the OSI model and TCP/IP model?

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