IT Support Manager Interview Questions | Glassdoor

IT Support Manager Interview Questions

18

IT support manager interview questions shared by candidates

Top Interview Questions

Sort: Relevance Popular Date

What would you do if you were faced with a problem that you could not solve.

2 Answers

Any problem can be solved with th right resources. Get help and keep working it until it is fixed.

The answer posted is an excellent answer but if it were me I would counter with another question. The quite obvious answer could be the worst possible solution. Why would you want me to solve a problem inefficiently through trial and error that could possibly result in greater complexities and produce additional problems? There is always a time when a problem may not have an immediate and effective solution. They as management should be asking themselves this same question: What do yout do in the case that a single resource cannot adequately address a problem?

How will you balance your family and home life with working a night shift?

3 Answers

Why do you want *this* job?

1 Answer

"Tell me what you did today at work"

1 Answer

How would you handle an irate user who after 3 attempts at logging on had succeeded in locking themselves out of the system?

1 Answer

Do you have any other questions? In what roles do you see yourself here?

1 Answer

The support team has traditionally been a conduit to other roles in the company. How do you address that? And will it be any different for you?

110 of 18 Interview Questions