IT Support Technician Interview Questions | Glassdoor

IT Support Technician Interview Questions

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IT support technician interview questions shared by candidates

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Was asked in advance to prepare a 10 minute training program for the position.

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Provided a custom powerpoint including animated software demonstrations on MS Excel.

If your manager gives you a task which takes 5 to 6 hours work and then another manager from another department come and asks for a favor to do something that takes 5 to 6 hours as well, Then, what are you going to do?

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Are you willing to work on any job

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How how would you fix a computer whose wifi is not connecting?

Q: What was one thing that they asked you? How would you rate yourself as a hardware/software tech on a scale of 1-10

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Director of IT: Do you have any concerns reporting to a woman supervisor? I am male.

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How would you handle a frustrated and upset customer after already providing several solutions?

Q: What was one thing that they asked you? Why would you want to work for Coca Cola Bottling?

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Have you ever had a client mad at you? How would you handle an angry client? Why would you want to work for Coca Cola? What makes you think you can handle the work load? The work load is very heavy and you must be able to 'jump to" each incident on a moments notice, are you up for that? Are you willing to put in the travel time going from site to site? How can you handle resolving an incident quickly and accurately before moving on to the next assignment. CAN YOU WORK UNDER PRESSURE? What are you looking for in a job with Coca Cola? Give an example of when you had a client mad at you and how you handled the situation. On a scale of 1 - 10 how would you rate your experience in A: Hardware, and B: Software?

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