IT Technician Interview Questions | Glassdoor

IT Technician Interview Questions

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IT technician interview questions shared by candidates

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If hired, how would you apply your degree (M. Ed in Instructional Technology) as an IT Helpdesk Technician?

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Teaching technology has always been a passion of mine and the help desk is a natural environment for questions related to the use of technology in employee's day to day lives.

You have invested so much tie and resources into your Master's. We don't see many of those. I can tell that you are dedicated to your field. What worries us is why you would want to work for us. In other words, what are you doing here?

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How would you troubleshoot a printer problem?

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The most difficult questions you may face are senario based. They will present you with a situation and ask for you to provide them a plan of action on how you would resolve it. In my interview, I was presented with the situation of our inbound call systems and agent time card applications going offline at the same time.

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Tell us why you think you're qualified for this position.

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What is the difference between RAID 5 and RAID 6?

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What is the purpose of DHCP? when would you use a reservation?

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Your Battery on a laptop is dead what are some possible Fixes?

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What Class is IP address 192.168.10.1 fall under?

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