Jewelry Consultant Interview Questions


Jewelry Consultant interview questions shared by candidates

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Pandora Jewelry
Pandora Jewelry Sales Associate was asked...August 30, 2016

What do you know about Pandora?

2 Answers

Family owned business, founded in 1982, Danish jewelry line

I know that they’re pretty reasonable in price for their bracelets and rings

J. C. Penney

What are your weaknesses?

2 Answers

I love helping people whether it’s a new coworker who might need assistance or a customer that might be in need. I want everyone to be happy. Less

I too interviewed for the Fine Jewelry Position in another city and received an offer from the Sales Manager. He then asked me to meet the Store Manager. My answer was that I was a perfectionist with a desire to get the job done well and always with a smile. Less

Zales Jewelers

what do you want to make?

2 Answers

more than you expect

I would simply like a competitive wage and commision stucture for the field. Other aspect like medical, vacation, bonuses all come into play when accepting an hourly wage. I would be ok with the offer as long as it was in line with the current market conditions. Less


what makes someone excel at customer service?

2 Answers

answering questions to best ability, taking the time to determine their needs. Being friendly, approaching customers to ask if they need help with anything. Less

If you care for people and want to help make things right, you will excel

Zales Jewelers

How would you handle an angry customer?

2 Answers

Try to get as much information as possible to figure out the problem, get help from a manager or coworker if needed. Let the customer know that it can be resolved and explain what I will do to resolve it. Less

First of all I would give them my undivided attention. Second I would find out their name and use it in talking with them. Third I would have them tell me how they feel about the experince. I would hear them out fully without interupting. I would then confer with my boss to see the best way to handle the issue and make make ammends for the experience. Less

Jared Galleria of Jewelry

How could I be an asset?

2 Answers

I have excellent customer service skills and I speak spanish as well.

I understand what it takes to keep the revenue coming into the business and that is by great customer service and meeting the needs of the customer. Less

Moa International

What's the important thing in your career?

1 Answers

Possibility of development

The most consistent question was aking if I can handle repairs as well as designing. these two departments are always separated.

1 Answers

I so noted that I haven't done repairs in a while and would need a breaking period to refresh. Less

Kevin Main Jewelers

"How long has it been since you sold jewelry?"

1 Answers

"It has been 2 years but I keep up on the trends."


I got an offer but did not accept yet. They were asking me if I could work at their factory and not remotely. They ask me my salary expectation.

1 Answers

I said I could work there no problem. I mentioned the previous offers I had for salary. Less

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