Keyholder Interview Questions | Glassdoor

Keyholder Interview Questions

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What would you do if someone brought back a defective product?

4 Answers

I'd give them a replacement or alternative product without any question whatsoever.

Jos A. Bank management is very good at "blowing smoke up your tailpipe." Customers are treated like royalty. Our clothes have a lifetime warranty, if you are too lazy to clean the grime off your shirt collars just bring back the shirts and get new ones, no questions asked.

Do you feel like you're treated like royalty when you buy a McDonald's hamburger? The people you hire at JAB actually DO treat your customers like royalty. The real point is that they earn the same as if they were serving you hamburgs!! Do you see the disconnect???? What you need to realize is that you have a boatload of wonderful, intelligent and mostly sophisticated people who deliver Platinum Service to your customers at "hamburg wage" compensation levels. This is NOT realistic on your part.

What's your take on the timeless saying "the customer is always right"?

1 Answer

Why American Apparel?

1 Answer

What do you think is most important for us to find in a True Religion employee?

1 Answer

What qualities do you think that a great HR or training manager should possess?

1 Answer

What questions do you have for me?

1 Answer

Would any of the other empolyees be upset with you coming into this positon?

1 Answer

Who is your fashion icon?

1 Answer

Where have you received bad customer service?

1 Answer

where have you received good customer service?

1 Answer
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