This is a summer-temporary position, but there may be a couple full time, benefit-eligible positions open at the end of the summer. What makes you different than the last applicant and why should we extend your employment after the summer?
I highlighted my customer service experience and made sure to mention how I deal with stressful situations or irate customers. I reiterated my love of music, how I wanted to show others how to make music, and just kept calm. Again, customer service is critical to this position. If you get this question, make sure you highlight your experience and ability to adapt to changing priorities (i.e. on-call shifts).
Gain a full understanding of the division's training, documentation, and knowledge management requirements by conducting interviews with other BU leaders. Determine skill sets and strengths of current staff and identify resource gaps. Develop and present a quarterly plan to achieve agreed upon goals and objectives.
The most difficult part of the interview for me was when they asked what I knew about PlayStation 4 or Xbox One, as they were going to be released that year. I didn't know as much as I wanted hardware wise, or what games were exclusive to the consoles that were coming out on release.
Do research on what consoles or games are coming out in the next few months, especially ones that are considered big titles. Your manager is basically the person that determines what kind of GameStop you work at, like my manager loved Microsoft and hated Sony and Nintendo, so I had to focus on what products Microsoft was putting out to impress him, but you still need to know what Sony and Nintendo are doing. ALSO, they sell Iproducts and android products, know your stuff, know why a google tablet is better than a run of the mill tablet.