On the application there was a cashier front desk and food line option but overall you still do a little bit of everything. My answer was pretty logical: you apologize, quickly make the right order and tell the boss the truth and make sure to have less to no mistakes in the future.
Operations research question designed to test your analytical skills. While their are technically no wrong answers, the key to the question is the constraint on a gamblers bankroll and time limits. This constraint will affect the profit outcome of the decision the most.
Obviously who ever came up with this answer never worked in a casino. Everything is not black and white. You cannot run a casino like any other business. My 34 yrs. of experience with Table Games qualifies me to answer this correctly. It is more profitable to have one blackjack table with 5 players is the correct answer. First of all you save money on payroll. Second of all, the majority of gamblers will leave your casino if it doesn't look busy. One player on 5 different tables makes a casino look empty. Most players do not want to play heads-up with the dealer. It is a very "social game". People having fun together will spend more money. Many guests on my table have no intention of spending more than $100 but because they are having fun they end of spending $300-$400. I wish I had .25 for every time I heard a player say "I don't know why I'm staying on this table, I'm losing...but I'm having a great time!" All business's would have a much larger profit if they asked their front of the house employee's "How can we make this more profitable?" Than assuming just because you have a degree you know how to run operations. More CEO's should follow suit with the show "Under Cover Boss". You would be amazed at how smart your front of the house workers are!
Interview Candidate response is more or less correct. The answer must be presented as a function of 1) the more decisions that are presented to a gambler helps the house as decisions will fade the volatility of wins and losses over more time and 2) if the # of decisions are high enough at a high enough average bet then the salary of the additional dealer is becomes a non issue. For this reason, you would actually state that 5 tables each with 1 player is correct. HOWEVER, there is limitations on a persons bankroll/time. This is the constraint worth exploring/expanding upon. The question is not posed to explain why it's more or less "fun" or inviting to the customer...
Always hard to answer as you know they want to know your process.
I won't waste your time, I cannot remember a time I could not meet a deadline. Meeting a deadline is crucial for the next process to begin so not making one is not an option.
They want you to be trutheful here, and give an example where you missed a deadline. The important piece is how you followed through after missing the deadline.
Show More Responses
In the military my 40 roommates and I hated each other. We all had the same Alpha Male attitude. One day we were assigned to clean our room in approximately one hour. This also included our lockers,all for inspection. As you can already guess we did not complete the task at hand. We as young soldiers decided to focus on our individual lockers and not the room we shared. We spent to much of our time on ourselves not the team. This was at the beginning of training. The final week as a platoon we were given the same task however this time only 45 minutes. With hard work and team work, setting pride aside, we were able to finish the task at hand. This time we focused on keeping our wall locker clean throughout training in order to work on the bigger project, the room.