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Lead teller Interview Questions

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Give an example where you did not understand a cs need and how did you overcome it.

2 Answers

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I told the customer that I am not entirely sure as to what the answer is but that I can pull it up very quickly and help with the situation.

Sell this pen to me right now

2 Answers

Explain how you uncover a customers needs

1 Answer

Q. Tell me about a time that you had to chose between what you believed was ethical and an easier option though others opposed you?

1 Answer

Tell me about a time you dealt with a difficult customer?

1 Answer

Tell me a time when you had to deal with a difficult customer and how did you handle it?

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Tell me a time you gave great customer service.

1 Answer

how good are you with cash handling.

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Where do you personally bank, and why do you like banking there?

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I can hired you in a second but also fired you in a second also. Trust me my husband makes more money than him for sure! With that welcome he gave me I wouldn’t waste my time again! I was there for an interview but never mind. It’s their loss!

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