Leasing Consultant Interview Questions | Glassdoor

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Leasing Consultant Interview Questions

Leasing Consultant Interview Questions

"Leasing consultants work with property management companies to manage the sales and leasing activities of their residencies, such as filling vacancies, collecting monthly dues, overseeing maintenance, and handling tenant relations. Employers are looking for candidates with strong negotiation, customer service, and communication skills. In preparation for an interview, come ready to discuss the sales process and provide an example of past sales that you've made. As a huge part of the job depends on your ability interact with tenants, you may be asked to role play a situation with a frustrated resident."

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Give me a time when you dealt with an upset resident or customer and how did you overcome?

1 Answer

When answering any kind of customer service question, make sure to present yourself as a patient problem-solver who is able to maintain a professional demeanor. Listen to the resident's issue fully and try to get to the root cause of the problem so that you can find a logical solution that diffuses the situation.

Outside of standard marketing (Handing out fliers, providing tours), what method or technique would you use to draw attention to the company and bring in prospective residents?

1 Answer

What is the sales process.

1 Answer

Can you work weekends?

6 Answers

What do you like to do in your free time.

5 Answers

What skills from your last position could you transfer to this position?

4 Answers

Tell about a time that you didn't make a deadline for a project and what you did

3 Answers

Think about your favorite supervisor or boss, and why were they your favorite?

3 Answers

Are you available?

2 Answers

What was my closing ratio?

2 Answers
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