Leasing Consultant Interview Questions
"Leasing consultants work with property management companies to manage the sales and leasing activities of their residencies, such as filling vacancies, collecting monthly dues, overseeing maintenance, and handling tenant relations. Employers are looking for candidates with strong negotiation, customer service, and communication skills. In preparation for an interview, come ready to discuss the sales process and provide an example of past sales that you've made. As a huge part of the job depends on your ability interact with tenants, you may be asked to role play a situation with a frustrated resident."
Give me a time when you dealt with an upset resident or customer and how did you overcome?
1 Answers↳
When answering any kind of customer service question, make sure to present yourself as a patient problem-solver who is able to maintain a professional demeanor. Listen to the resident's issue fully and try to get to the root cause of the problem so that you can find a logical solution that diffuses the situation. Less
Outside of standard marketing (Handing out fliers, providing tours), what method or technique would you use to draw attention to the company and bring in prospective residents?
1 Answers↳
Discuss budget privileges with the management team to organize an on-site leasing event, or party focused primarily upon offering unique rewards and incentives to prospective residents in attendance. Less
Can you work weekends?
6 Answers
Why i chose their company
5 Answers↳
because it looked stable and a good career opportunity
↳
I would like to be part this company It have very good service and rating...
↳
I would like to know why I did the application and I they never got back to me
What do you like to do in your free time.
5 Answers
How important is looking professional and presentable at work to you?
4 Answers↳
Very important.
↳
Very important
↳
In my experience that way you dress and carry yourself at work , is reflective on your work performance. Less
Can you make a 2 year verbal commitment to the position?
4 Answers
Tell about a time that you didn't make a deadline for a project and what you did
3 Answers↳
This one is easy. I never met a person or have been one myself that has not missed a deadline. If you have never missed a deadline, it may mean you're not ambitious enough to tackle large projects. Though, if this is true. Tell them your process. We would all love to know how to stick thoroughly to a deadline and see something to the end. If you never missed a deadline because you have never had a deadline to beat, then let them know you are punctual and eager to take on challenges with a deadline and willing to learn from it if it falls through. Usually, with a project or simply meeting with friends, you delegate or find a compromise. If a project cannot reach full completion or you're late to a meeting, describe what you have learned from it and measures you're taking to better yourself. For example, keeping a milestone calendar or breaking a project into steps. Less
↳
I wish someone would answer this question. I'm in the same boat, but I feel it seems unrealistic. I plan on using a missed deadline from a high school or college experience to be safe. Someone save me if you know how to better address this question. Less
↳
Never missed a timeline. Should I make one up?
Why do you think you would be a good fit for AMLI?
2 Answers↳
I have a great personality, that motivates other around , I truly enjoy working with the public, and self motivated . Great interpersonal skill and the ability to connect well with other . Organized , punctual, and will be a great asset to the team if provided an opportunity Less
↳
general question but make sure you have a lot of enthusiasm for your job