What type of certifications/education you had in the information/systems fields and if I could work alone. Was I able to handle situations on my own and if I ran into a problem, could I figure it out or would I have to depend on another IT professional to walk me through a situation.
I basically responded that with my current certifications and education that I would be able to handle most pc issues alone. If I ran into an issue, I would simply call my IT manager and hope that he/she would walk me through it on the phone. IT professionals don't know everything and it's understandable that we run into instances where we may become stumped on a situation.