Liability Claims Representative Interview Questions | Glassdoor

Liability Claims Representative Interview Questions

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Liability claims representative interview questions shared by candidates

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Name a time you had to deal with an upset customer.

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Typical

I have an interview with them on Thursday.

GEICO has a 90 day review period. You cannot be more than 5 minutes late during this time or you will be terminated. Do you think you can be at work on time every morning?

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no difficult questions. Basically the usual general questions of "tell a time in your history when you had to overcome an obstacle and how you did so".

1 Answer

Behavior Based Interview questions. Prepare and be specific

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How do handle an irate customer?

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What did you do in a previous situation where you went above and beyond, for the customer?

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Name a time in your past experience in which you have successfully negotiated with a customer.

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What made you interested in applying for this position?

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Have you ever made a decision that made a customer mad? Explain

1 Answer

Give an example of when you were asked to achieve a challenging goal in your prior work experience? How did you achieve this goal? Give an example of ... How would you handle a customer who ... etc.

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