"Libraries are looking for enthusiastic individuals with strong organizational skills to join their support staff. When interviewing for a position as a librarian assistant, it is helpful to be familiar with cataloging and shelving systems. Past administrative experience and knowledge of relevant technology is always a plus."
When you're interviewing for a library assistant job, employers typically ask questions that highlight your organizational and interpersonal skills. A library assistant is the first person patrons see when they visit the library, so the interviewer will want to know how you can create a welcoming first impression. Expect the interview to also focus on your problem-solving and conflict-management capabilities.
600 Library Assistant interview questions shared by candidates
Top Library Assistant Interview Questions & How To Answer
Here are three top library assistant interview questions and how to answer them:
Question #1: How do you prioritize tasks and manage your time?
How to answer: As a library assistant, you are tasked with many different responsibilities, so the interviewer wants to know how you manage your day, finish assignments, and keep patrons happy. Mention any time management and organizational techniques you use to stay on task.
Question #2: What's your definition of quality customer service?
How to answer: With this open-ended question, you'll give examples of how interpersonal skills can make a difference once patrons enter the library. Since a library serves the community, a library assistant should provide value to every patron and have strong communication skills.
Question #3: How would you deal with an unruly or discouraged patron?
How to answer: To successfully work as a library assistant, you might need to know how to make patrons happy while still adhering to the library's guidelines. Discuss how you would listen attentively to the patron so the patron knows you're giving your entire attention to the situation. This question focuses on your problem-solving skills.
I used to give these interviews for Herts Libraries. They are looking for the answer you gave, but you then need to expand with examples of you *demonstrating* this behaviour in your previous jobs or general experience. If you just give an answer and don't expand, you barely get a "point" and you definitely won't get the job.
This is true for any answer to any given question in Herts Libraries. The flat answer, followed by example, and finalised with the effect of your example. For example: in my free time in my previous job, I did this and that, and this meant such and such happened more effectively, etc. Less
I answered saying I would make sure areas were tidy and in order, put books away etc but this didn't seem like a sufficient answer for them as they were clearing waiting on me to expand. I still don't know what they were looking for in regards to this question. Less
I feel if a patron needs assistance with something you are not sure of, you should seek advice of a knowledgeable co-worker immediately. Less
If I lack the knowledge needed to help the customer, or if I need to complete a task that I don’t know fully how to do. It’s always better to ask someone who knows the right thing to do so you don’t assume it’s done a way it might not be done. That way you can make the place you work run in a more efficient manner. Less