"When applying to be a licensed practical nurse at a health care facility, you can expect to be interviewed on your ability to provide basic nursing care such as checking blood pressure and taking temperatures as well as on your current licensing, people skills, and ability work in a team. Prepare to describe how you would go about performing various basic nursing duties and answer situational questions about how you would handle upset patients or family members. Licensed practical nurses must pass National Council Licensure Examination (NCLEX-PN) to receive their licenses and practice as LPN's."
How would you handle a very upset family member?
I would listen to their concerns and any issues that they have and I would assure them that I would correct the problem.