Life cafe team member Interview Questions
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Life Cafe Team Member interview questions shared by candidates
A guest orders an item that is unavailable, and when told, insists that you are wrong - how do you proceed?
2 Answers↳
Apologize and suggest a similar item.
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State that I may be mistaken. Ask the guest to allow you a moment to check with the café manager as to whether or not the item is still carried. If the answer is, indeed, no. Apologize and suggest something similar. If, as a team member, you're allow to offer "free" items, make the client's drink with the meals "on the house". Less
When was a time that you made a mistake and had to apologize to a customer? How did you handle the situation?
1 Answers↳
I stated a time when I accidently messed up a pizza order. I was able to catch the mistake quick enough to have the kitchen make a new pizza and the customer was given the new pizza and the old pizza for free. Less
They ask when you went out of your way for a customer. and to recite the mission
1 Answers↳
I gave a bull- answer and messed up the mission
Tell us about a time where you had to stop doing something to help someone out
1 Answers↳
At my old job I was in the middle of making a samdwhich and saw a customer needed assistance and dropped everything and assisted that costumer as fast as I could to go finish what I had started and to make sure both cutest mets are satisfied Less
