Loan Servicing Specialist Interview Questions

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Loan Servicing Specialist interview questions shared by candidates

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Bank of America
Mortgage Loan Officer was asked...July 26, 2015

How would you bring in the business when the market is dry?

2 Answers

I will not give off, If the market is dry, I alway still have market to work with. I have to work extra miles to find what can profits to my existing clients and find the new leads. Key, I have to know my products and like what I perform and good function to all of my clients even my goal to make Money he he ...... Less

I will not give off, If the market is dry, I alway still have market to work with. I have to work extra miles to find what can profits to my existing clients and find the new leads. Key, I have to know my products and like what I perform and good function to all of my clients even my goal to make Money he he ...... Less

Homeside Financial

How did I market myself to Realtors and do you think Homeside can assist in that process.

1 Answers

I mostly rely on forming personal relationships when marketing to realtors. Homesides, technological platform, credibility and in house marketing staff will make my job that much easier. I would now have something tangible that can help realtors sell more homes. Less

How will you achieve your goals.

1 Answers

Connect wtih Realtors, stay in contact with past clients, montly mailings

Kotak Mahindra Bank

Why do you want to be in sales? What makes you think you are fit for sales job? Why home loans/credit cards?

5 Answers

because I am working with HDB Financial SERVICES Ltd as sales manager in loan department . Actually I have 6 year experience .So i want job with kotak bank Less

I know that about sales

Yes

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Transit Employees Federal Credit Union

CEO stated that all employees get the "TEFCU spill" and was required to adhere to it. Which is the vision of the credit union and employees need to do their part to bring the vision to fruition. There is a false preception that it is a family oriented company however employees are required to work late hours (10 hours daily) Monday - Friday and 4 hours on Saturday and there is no excuse not to.

4 Answers

I have family obligations, but I will be a team player and do my part on special promotions/projects. Less

You are correct. Working for TEFCU means you will work 10 hours a day minimum. The CEO does not like it when people ask for work/life balance. Less

TEFCU is definitely NOT family oriented. If you call out sick because your child is sick, they ask for proof and medical records. Less

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Georgia United Credit Union

In-person interview; Tell me about your background? 3 person panel.

4 Answers

Georgia United Credit Union does not schedule people to start when an offer hasn’t been extended AND accepted. Many companies pull credit checks to verify a candidate’s eligibility. If that is not something you want to have done you can simply decline and apply to jobs with other organizations. Less

I hope you communicate much better in interviews than in your writing because your grammar and punctuation are terrible! Attention to detail is an essential skill in most jobs. Less

Thank you for your feedback. GUCU should not be pulling credit checks to verify a candidate's eligibility before walking in to your building. That's a trust issue when a potential candidate has filled out an application. Once you have the credit report that is confidential information that you have after no offer an been extended. A freeze had to be placed. Less

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JPMorgan Chase & Co

Do you believe you have the analytical and customer service oriented personality required to do this job?

1 Answers

Yes I do I have been in customer service for about 7 years

Citi

What is a 1003?

3 Answers

Mortgage home loan application

Residential Home Loan Application

Mortgage loan application

Wells Fargo

What would your first 30 days look like for you in this position?

3 Answers

I would like to understand the details of project and flow of project.

Really good lessons to get into top tech companies: bit.ly/faang100

Be ready to cover the marketing activities you would need to complete on a daily/weekly basis to generate loan volume. Less

Wells Fargo

What is the difference between a person who mismanages debt and one who has excrutiating circumstances

2 Answers

a person who mismanages debt does so irresponsibly, the person who has an excrutiating circumstance is someone who has a life changing event, such as losing a job or getting into a horrible accident which can cause them to not pay bills. Less

A person that mismanages money is probably immature and irresponsible. And a person under excruciating circumstances is someone going through something that's out of their control. Less

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