Customer Service Interview Questions in London, UK | Glassdoor
Customer Service Interview Questions in London, UK

Customer Service Interview Questions in London, UK

As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or "describe a time when..." questions that will test your ability to deal with irate clients, work well under pressure, and always keep a calm and professional composure.

Top Interview Questions

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Why do you want to work here?

1 Answer

Tell us about a difficult customer you've had to deal with

Name a time you had to prioritise an important task over another important task.

1 Answer

Name a time you had to work with a difficult colleague.

1 Answer

Name a time you had to persuade a fellow colleague.

1 Answer

Name a time you solved a problem.

1 Answer

Name a time you had to go over your normal duties to please a customer.

1 Answer

are you willing to work in mall branches articulately in Megamall branch

1 Answer

How did you hear of the job

1 Answer

why do you want this job?

1 Answer
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