Patient care advocate Interview Questions in Los Angeles, CA
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Patient Care Advocate interview questions shared by candidates
Your degree is in an unrelated field. It seems like you started going down a certain path. What made you want to get into this field and why did you change your career goals?
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I can't really speak for Orlando, but the temp agency for Tampa started you at $11/hr. Once they officially hired me, that went to $12.50ish. After your 90 day probation, that went to about $13.60. If you stay a PCA, you can expect about a 5% pay increase every year. If you distinguish yourself and move up in position, you can get into other departments and make even more. Personally, I've been there less than a year and now make about $16/hr. Less
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what was the pay range like for this position?..I am in the Orlando area and was thinking about applying but the reviews are not so good.... Less
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I got into "Unrelated Field" because I wanted to help people. This position would be just a different method of achieving the same goal. Less


In my exit interview I was asked to give a statement on the company. I told them I had far too much respect for the customers to treat them they way this company was asking me to. 'For Profit' Healthcare only cares about their bottom line and not the health of their customers or their employees.
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The future of healthcare will be the equivalent of textile mills in the early 20th century. Your life needs yo be in YOUR hands and not in the hands of Big Pharma! Less
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in my hands


Name a time you went above and beyond to help a customer.
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I got the offer for the job completed the onboarding class does anyone no when am I suppose to receive information to take the drug test? Less
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I received the drug screening email about two days after accepting the job offer online. The title of the email was "Express Scripts Employment Screening Information." Less


i really do not remember anything=g from my interview. I was asked questions like what would you do if or what did you do in this situation
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i took my time and answered truthfully


What do you feel you will bring to the position if offered to you?
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I am passionate about helping people. Members often do not understand what the details, or fine prints, are and they need someone that will care enough to explain and investigate their concerns. One call resolution is not only about the member, it says a lot about the agent helping them as well. Less

Focused mainly on background , strengths, and why I want to work for company.
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I was truthful and honest about past experiences work experiences.