Receptionist Interview Questions in Los Angeles, CA | Glassdoor

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Receptionist Interview Questions in Los Angeles, CA

Receptionists will be asked to take on a number of clerical roles in the office, including answering phone calls, scheduling appointments, and working face-to-face with customers. Employers are looking for candidates with excellent organizational skills and who knows how to maintain a positive, helpful attitude in the workplace. In an interview you may be asked about any bookkeeping or scheduling experience you have. Be prepared with personal anecdotes about instances when you assuaged a frustrated customer or worked around a scheduling conflict.

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Resident no pants on in lobby, group comes to tour the site, phone rings, accident in the bathroom...what order would you do things and why?

1 Answer

Tend to emergency medic staff to find out about accident in bathroom, apologize to people about delay with the tour, tend to the resident and his/her needs, phone the missed call and apologize for the delay. This answer she didn't like...answer was to tend to resident's needs first...but I thought this was less logical if the accident could have been a fall in the bathroom and very life threatening.

Where did I obtain my education and training? Why was I interested in working here?

2 Answers

How would you handle an angry customer?

1 Answer

How does your (unrelated art) education apply to this position?

1 Answer

Do you have any experience with rude clients

2 Answers

Are you pregnant or have any children?

1 Answer

When you think of working here, what word comes to mind?

1 Answer

Are you comfortable around all animals? Do you have any allergies to pets? Are there any pets you prefer not to handle? Does the barking noise or smells annoy you?

1 Answer

how would you deal with an irritated guest

4 Answers

How Do You Handle Repetitive Tasks?

2 Answers
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