Sales Support Associate Interview Questions in Los Angeles, CA | Glassdoor

Sales Support Associate Interview Questions in Los Angeles, CA

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Specifically describe a time where you had to handle a large volume of people and how you prioritized your tasks at that time. ( I wasn't specific enough when asked)

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the key to answering this question is to answer it as if you were in the situation in their store. the way i answer it was... when i was working for XXXX we would get very business. worse case scenerio happen pretty often; we would only have one person at a time on the floor. when it came to customers you must attend to them on a first come first serve basis, regardless of what the value of item it is that they will purchase. this prevents customers from getting angry at u. when working on my individual shelf of products, and a customer would come and ask me something, i always stopped what i am doing and guide to customer to what he or she needs, if i cant help, then i take them to someone i can. in that order, first come first serve, customers and lastly, individual responsibilities come last.

Absolutely

Tell me about yourself. Where do you see yourself in 5 years?

Name a time when you went above and beyond for a customer?

1 Answer

Would you work well/how would you work with the Stylists and their different needs/demands? (Some form of that)

There wasn't really any unexpected or difficult question. They do have I high policy on shrink so if any question about that comes up, make sure you answer it right. For example "what if you saw your friend stealing something...." you'd say you'd report it right away.

How are your communication and organization skills and give an example where you practiced both

Why do you wanna work for victoria secret and they ask you basic interview questiond.

How have you handled bad retail situations in the past?

Describe a situation where you had a conflict with a co-worker. What was involved and how did you resolve the issue?

1 Answer