Loss prevention detective Interview Questions
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Top Interview Questions
Stated above, nothing too hard. Don't over think it. Ill answer some for those that are nervous or unaware. 1) I told them I was a regular shopper at macy's and everyone I know shops there aswell. I always wanted to work there and when I saw an open position I quickly applied. 2) I told them every job I had (which are mostly retail) required some form of loss prevention; which consisted of price accuracy, taking merchandise to the register for customers to deter shop lifters because if they know you are trying to assist them they will become too afraid to try something, inventory audits which required inventory counts which is a form a loss prevention, and etc. - But as good as those thing sound, keep in mind you do not do any of that there, just catch shoplifters. 3) Suspicious behavior looks like customers paying more attention to their surroundings rather than merchandise, hiding behind large objects, noticing cameras and paying with multiple gift cards. 4) I recommend your strength be, "honesty and reliability". I said something that I cant remember but Im sure it was a good strength for a sales person. I say honest and reliable because that's what the manger said they are looking for duh. My weakness was I think "improving my flaws" because everyone makes mistakes. 5) There was one question that threw me off, I think it was "name a time where an employee did something unethical and what did you do". I could not think of anything, but my answer was staying too long on breaks and asking the coworker to change his/her behavior, then go to the manager if it did not change. I could of said stealing, but I have never seen an employee steal so I didn't want to put my foot in my mouth by lying on such a simple question. If you don't know then state what you would do on something that I just stated. 6) One of the most important, is "what do you think the job consists of". Answer to that question is obviously Loss Prevention. Video monitoring customers and employees, physically escorting them to the back when caught shoplifting, filling out paper works on a daily basis and dressing in casual clothing and being eyes on the floor. Being able to come to the store after hours when the alarm goes off and whomever lives closest will most likely go there. 7) Last thing- What I believe that made me stand out was the fact I knew about the position, and there was one thing the manger said and that was being able to bring something to the team aswell as new ideas. I responded by saying I believe Im the best person for the position and one of my ideas would be to move the most expensive and commonly stolen items to an area relatively far from the exit or entrance below a camera that would give Loss Prevention the ability to accurately monitor, witness theft and quickly move to apprehend them without getting in the way of other guests because it is important to uphold Macy's reputation as a great and safe place to shop. (Say something like that and you more than likely got the job) Quick question. My friend thought it was funny to give me a marijuana edible without my consent and I need to know if they do a urine drug test and if they do, do they go in with you at the clinic Quick question. My friend thought it was funny to give me a marijuana edible without my consent and I need to know if they do a urine drug test and if they do, do they go in with you at the clinic |
There is no real difficult or unexpected question asked, its what almost every retailer asks you know, such as what obstacles have you overcome in the past 6 months. There is no real hard question here |
When have you worked as a team to accomplish a task? |
What can I expect from you within your first 30 days? |
Why do you want this job? |
How would you handle situation x and y? |
Can you respond to late night alarms |
Can we reschedule, work with a team, work by myself, availability, comfortable with confrontation, what lp does |
Describe what suspicious behavior looks like? |
What are your feelings on the five step process. |
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