Mac genius Interview Questions

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Mac Genius interview questions shared by candidates

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Apple
Mac Genius was asked...March 28, 2009

What items in this list should not be present at an ESD safe Workstation: Humidifier Packing styrofoam Ion generator Grounded Mat

3 Answers

A humidifier, an ion generator and a grounded mat are three things that should be present at any ESD-safe workstation. Packing styrofoam most definitely, should not! Less

Packing Styrofoam.

All of the items above except for the grounded mat can adversely affect an open computer. ESD means Electrostatic Discharge. Less

Apple

What computer do you own?

2 Answers

assembled

It's not like it was a requirement, but it's not a standard interview question so I was completely unprepared on how I should answer and articulate such a question. Less

Apple

How do you feel about the statement "the customer is always right".

2 Answers

I answered by saying the customer needs to be gracefully and patiently educated. They are not always right. Less

Hi, as an Apple employee, I have collected Apple interview questions, based on my and my colleagues' recent experiences, and provided our insights/answers that got us in Apple. I got great feedback from candidates applying for many roles including product / program / project management and design / sales. You can find it here: interviewjoy.com/services/interview-process-details/apple-job-interview-apple/ (please do not forget to also look at the reviews at the bottom of that page). Thanks and good luck! Less

Apple

Why do you want this job.

1 Answers

Because its cool and all

Apple

Why do you want to work for Apple

1 Answers

explained how I felt about the company and the changes it's made in my life and in everyday culture Less

Apple
Mac Genius was asked...November 28, 2015

Give an example of when you had to deliver bad news to someone?

1 Answers

Gave an example of giving bad news to a friend but aligning and assuring that it would be okay. Less

Apple

Q: Give a time you dealt with a difficult customer?

1 Answers

took ownership and attempted to show that I went over and beyond to ensure that I was their to help. Less

Apple

Where do you see yourself in 5 years?

1 Answers

Sitting in steve job's desk

Apple

How would you deal with a customer who said the battery in their cell phone was not lasting very long?

1 Answers

Certainly I'd look at how long the phone has been in their possession, obviously batteries start to lose their original capacity after several hundred cycles. I'd check out the charge cycle for them and if it is below 50% I am eligible to exchange it for them. Although if it is near 50%, I'd be more than happy to switch it out. Other than that if it wasn't a battery cycle issue, I would be sure to tackle the problems such as too many programs open, using intensive HD Streaming from Netflix or whatever battery intensive applications they may have been using Less

Apple

So, what makes you want to work for Apple?

1 Answers

It's a dreamy company.

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