"Maintenance technicians are responsible for resolving problems with equipment and systems in their respective fields. Experience and technical knowledge of your field are key for impressing employers during an interview, during which you will be presented with hypothetical questions about common issues and inquiries about past problems you have resolved. Various maintenance careers require different levels of education and certification."
I was asked about if a machine failed and a frustrated production worker was on that machine when it failed, how do you deal with the production worker while you working to fix that machine as they tend to get more frustrated the longer the machine is down?
I said that I would give the production worker the knowledge of knowing what was wrong with the machine, and an approximate time as to how long it may take. I would then try to conversate and diffuse the situation with humor.