Manager customer relations interview questions shared by candidates
"Please provide examples that demonstrate your knowledge of customer service standards, principles, practices and techniques; including marketing principles and practices. "
This was difficult because it was so open and covers so much. It wasn't clear what skill or competency they were trying to assess.
The questions she asked were simple and basic. The most difficult part I would say the sales pitch part because she gave us water bottle, notebook and a shopping bag, which I had totally no ideas how to make a attractive pitch in 5 mins though.
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