I said I would interview each employee and get a feel for all the dynamics, start with the low-hanging fruit and see if the employees have any suggestions for improvement, and then manage accordingly from there. He didn't like that I wanted to ask the employees for improvement ideas because that was "my job" and he suggested I may have to "fire everyone and clean house".
I was asked about if a machine failed and a frustrated production worker was on that machine when it failed, how do you deal with the production worker while you working to fix that machine as they tend to get more frustrated the longer the machine is down?
I said that I would give the production worker the knowledge of knowing what was wrong with the machine, and an approximate time as to how long it may take. I would then try to conversate and diffuse the situation with humor.
I said that I am decent at conflict resolution, and that I like to take action from many different angles, rather than force a solution. If something doesn't work, then I'm going to move on and try a different method.
As a designer my style works to match the projects needs. Additionally, my interest in this position is partially based on the opportunity to expand my experience and show that I can work in other styles.