I was asked about if a machine failed and a frustrated production worker was on that machine when it failed, how do you deal with the production worker while you working to fix that machine as they tend to get more frustrated the longer the machine is down?
I said that I would give the production worker the knowledge of knowing what was wrong with the machine, and an approximate time as to how long it may take. I would then try to conversate and diffuse the situation with humor.
The answer they want: You uncouple it and see if it spins freely unloaded. This only is valid for small, accessible motors, the real answer is you test the motor with a Baker analyzer and look for your standard motor defects: turn to turn shorts, open circuits, and ground faults.
Two colleagues got in a heated argument and refused to work with each other. They both had skills that were essential to completing a group project we were working on, so we couldn’t continue without their cooperation. I brought them into HR one at a time to speak to them one-on-one. I was able to resolve the issue between both of them by finding a middle ground.