Medical And Coding Billing Interview Questions


Medical And Coding Billing interview questions shared by candidates

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Medical Billing and Coding was asked...November 11, 2015

How would you handle an irate customer if there therapy wasn't going well or their insurance information was incorrect according to their plan?

3 Answers

Try to assist the patient and answer any questions and try to explain. How to correct issue. Less

First, asking the irate customer the exact problem he/she experienced. Secondly, looking into customer’s chart/ record to evaluate it’s situation. Thirdly, consulting the nurse/ supervisor/ doctor about it. Last, but not least in case of an insurance issue, calling the customer’s insurance agency to clarify & replace with the correct information. Less

By first finding the root of the question/cause so you can answer correctly or get the appropriate person to assist the patient; so there is no tine delayed because that just adds to the frustration and get it taken care of as quick as possible and always follow back up with the patient even if you didn't resolve it Less

Medical Diagnostic Laboratories

She was very interesting in my handling of problematic clients. The question was open ended, and phrased "Tell me about a time where you had to deal with a difficult client, how you reacted, and how you resolved the issue"

1 Answers

Im deal at primary room our conversations react in mood of resolved the problem of very easy to communicated to deal with a difficult client.the technique i will used set a meeting room meet the client and ask and try to their smoothly communicate or cooperate our deal to them. Less

Omega Healthcare

Questions Related to Human Anatomy

1 Answers

I answered nicely in the Interview.

Reliant Medical Group

If I would be able to work until 5:00pm?

1 Answers

I said that I could work any hours they needed me for.

Carrington College

What do I see myself doing in 5 years.

1 Answers

I told the program director that I wanted his job.

MedStar Health

Icd 10 and CPT codes

1 Answers

They asked to explain the terms.

ROM Technologies

Why I wanted to work for the Romtech company?

1 Answers

Seems like a great opportunity to advance my career


if I had my CPC

1 Answers


Williams Bros. Health Care Pharmacy

How would I handle an irate client.

1 Answers

I told her I would sympithyze with the client, find out what had them so upset, and invite them to let me try to resolve the problem with their help. Less


When can I start

1 Answers

Yes, after i give my company a 2 weeks notice

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