Medical And Coding Billing Interview Questions
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Medical And Coding Billing interview questions shared by candidatesHow would you handle an irate customer if there therapy wasn't going well or their insurance information was incorrect according to their plan?
3 Answers↳
Try to assist the patient and answer any questions and try to explain. How to correct issue. Less
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First, asking the irate customer the exact problem he/she experienced. Secondly, looking into customer’s chart/ record to evaluate it’s situation. Thirdly, consulting the nurse/ supervisor/ doctor about it. Last, but not least in case of an insurance issue, calling the customer’s insurance agency to clarify & replace with the correct information. Less
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By first finding the root of the question/cause so you can answer correctly or get the appropriate person to assist the patient; so there is no tine delayed because that just adds to the frustration and get it taken care of as quick as possible and always follow back up with the patient even if you didn't resolve it Less
She was very interesting in my handling of problematic clients. The question was open ended, and phrased "Tell me about a time where you had to deal with a difficult client, how you reacted, and how you resolved the issue"
1 Answers↳
Im deal at primary room our conversations react in mood of resolved the problem of issue.it very easy to communicated to deal with a difficult client.the technique i will used set a meeting room meet the client and ask and try to their smoothly communicate or cooperate our deal to them. Less
If I would be able to work until 5:00pm?
1 Answers↳
I said that I could work any hours they needed me for.
Why I wanted to work for the Romtech company?
1 Answers↳
Seems like a great opportunity to advance my career
