Medical Assistant Interview Questions

Medical Assistant Interview Questions

Employers hiring medical assistants are looking for candidates with a mastery of both clerical and interpersonal skills. Expect to be quizzed on health care procedures as well as experience tending to patient needs. Be aware that many employers will expect candidates to be certified by the American Association of Medical Assistants.

3,842 Medical Assistant interview questions shared by candidates

Top Medical Assistant Interview Questions & How To Answer

Here are three top medical assistant interview questions and how to answer them:

Question #1: Are you comfortable handling confidential information?

How to answer: Show the interviewer that you are familiar with the Health Insurance Portability and Accountability Act (HIPAA). As a medical assistant, you may deal with patient's medical records, so consider explaining your process for keeping records secure. Share a story about a time you worked with sensitive information at a past job.

Question #2: How would you handle a patient complaining to you about their experience?

How to answer: This is an opportunity to showcase your conflict resolution skills. Consider saying that you would listen intently to the patient's issue. It is likely important to the interviewers that you can build strong relationships with clients and represent the team well. You could also mention your willingness to ask for help from colleagues if you cannot meet the patient's needs yourself.

Question #3: Tell me about your computer skills.

How to answer: Computer literacy is an important skill for a medical assistant. Assure the interviewer that you are competent with tasks like typing, billing, and scheduling. Mention any specific software you have used in past roles, especially medical software systems.

Top Interview Questions

Sort: Relevance|Popular|Date
Medical Assistant was asked...November 29, 2023

Why Swedish is the place to work?

Banner Health

it was behavioral health like questions

Shady Grove Fertility

Why would you be a good fit at Shady Grove Fertility?

Sutter Health

Mostly related to my past work experience.

Colorado Allergy and Asthma Centers

Funny Denise asked me what was my kryptonite and then explained it wasn't to disqualify me but to help me navigate with my clinic manager better.

1 Answers

At first I was going was going to skip the question because she did give me the option. I answered honestly and well I am here today so she wasn't lying. Less

Hampden & Franklin County Cardiovascular Associates

A situation that you've had with a coworker and how you handled it.?

Georgetown Pediatrics

Tell me something about yourself

Oregon Health & Science University

What does patient care mean to me?

Silver Falls Dermatology & Aesthetics

What experience do you have and background ?

Health Wealth Safe

Computer competency and running tests on computers.

Viewing 1 - 10 of 3,842 interview questions

See Interview Questions for Similar Jobs

Glassdoor has 3,842 interview questions and reports from Medical assistant interviews. Prepare for your interview. Get hired. Love your job.