Medical receptionist Interview Questions | Glassdoor

Medical receptionist Interview Questions

"Employers are seeking out medical receptionists that can provide impeccable customer service to leave the first, but a lasting impression on every patient. In an interview context, be prepared to talk about your previous experience in handling angry customers and stressful situations, as well as how well you work in a team. Emphasize your organizational, interpersonal, and critical thinking skills to show your interviewer that you are the right fit. Ultimately, you should aim to leave the impression that you can bring a positive and service-oriented attitude to their practice."

Top Interview Questions

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How would you handle an angry patient?

2 Answers

I would listen to the complaint and find a solution or refer the patient to the correct person. follow up to see if the complaint was taken care of.

"I understand that you're feeling X because of Y. Let me see what I can do to rectify this situation and/or get some answers for you."

Are you afraid of crazy people?

1 Answer

What is one thing you would change about your prior work office?

1 Answer

Experience with patients and customer service skills

5 Answers

Have you ever worked from home or online before.

3 Answers

What is one of your weakness at work?

3 Answers

Are you able to work full time

2 Answers

What I would rate myself as far as teamwork

2 Answers

Can you work late?

2 Answers

Name 10 things you can do with a water hose?

2 Answers
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