Medical Receptionist Interview Questions
"Employers are seeking out medical receptionists that can provide impeccable customer service to leave the first, but a lasting impression on every patient. In an interview context, be prepared to talk about your previous experience in handling angry customers and stressful situations, as well as how well you work in a team. Emphasize your organizational, interpersonal, and critical thinking skills to show your interviewer that you are the right fit. Ultimately, you should aim to leave the impression that you can bring a positive and service-oriented attitude to their practice."
Experience with patients and customer service skills
6 Answers↳
Excellent customer service
↳
I had many years of experience
↳
I am a young bilingual certified medical assistant ready to find a job match in my area i am full of motivation quick adapter full of respect and car Less
If there was a long queue at the desk, phone ringing, and a doctor wanting to speak to you, which order would you prioritise them?
4 Answers↳
Phone first because I can't see what is happening down the phone if there is something urgent happening. The person at the desk is in front of me so if they drop down, I will see it. As for the doctor, they are medically trained so can cope without me for five minutes. Less
↳
I would speak to the doctor first, then the patient and then the phone. That way the doctor can go back to seeing patients while I then deal with the person at hand. Person phoning in will call back. Less
↳
The doctor first
Why do you want to work here What are your goals Where do you see yourself in 5 years
3 Answers↳
I want to be in a healthcare Administrative position with professional colleagues that have a positive and professional attitude at work. Less
↳
My ultimate goal is to obtain a position of Certified Revenue Cycle Manager.
↳
In five years I hope to be able to show my employer the value I can bring to the medical organization and my exceedingly high level of professionalism both at work and in my personal life. Less
What is one of your weakness at work?
3 Answers↳
One of my weaknesses is also my speed. Sometimes I get too far ahead of myself and my team that I end up with nothing to do. I constantly need something to do and I enjoy exploring and learning so in another way it is a benefit. Less
↳
Seting my own goal with high expectations and not reaching the goal before the end of the day on a busy day. Less
↳
My weakness at work is my speed. I'm very accurate in the work I do, but I take my time. These days, many people prefer fast workers over efficiency and accuracy. So, because of that, it's a weakness. Less
What I would rate myself as far as teamwork
2 Answers↳
I’m a wrong believer in being a team player that’s how we all strive to be one in the company because when other are out seeking and looking for greater they are looking for consistency and great customer service Less
↳
I said a 10 because teamwork is essential in every work environment
What makes you the best candidate for the job?
2 Answers↳
My past experience of customer service, my welcoming personality, my computer knowledge, and the ability to learn quickly. Less
↳
Overall my years of experience as a phlebotomist customer service work well with other healthcare professionals I know how to be a team player always willing to help and work late Less