"Companies are looking for medical records clerks who have impeccable organizational skills to maintain and build upon their operations. Before an interview, think about how you have fixed mistakes, dealt with angry customers, as well as the filing systems that you have worked with in the past. Be sure to emphasize that you are detail oriented and can implement ideas to speed up the medical records collection process."
How would you deal with an angry customer?
I would listen to the customer and show compassion to let them know that what they are saying is important and they are being heard.