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Medical Support Assistant Interview Questions

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What to do in difficult situations

1 Answer

Answered truthfully

Have you ever worked for the VA?

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how do you deescalate and irate customer

1 Answer

what are your thoughts about dealing with patients that are hard to deal with?

In your recent position how did you go above and beyond your position to handle a client that was upset?

Asked how do I handle an irate patient.

1 Answer

There where a lot of situational questions asked about what conflict resolutions and past situations.

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