Member services representative Interview Questions | Glassdoor

Member services representative Interview Questions

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What is one mistake you did and how did you correct?

10 Answers

How long did it take for them to call you

It didn't take too long it was like two days after my phone interview they called

It took them about a week after the face to face interview to call me .

If a snail was climbing a submarine that was 30 ft tall and could climb five feet per day, but would loose three feet at the end of every night, how many days would it take him to reach the other side?

8 Answers

Why should I buy this pen over this pencil?

2 Answers

Behavioral questions such as, "What would you do if . . . " Questions asked on previous work experience within the financial industry.

2 Answers

Are Available For Weekend?

2 Answers

How did you handle a difficult situation that needed customer service right away?

1 Answer

A member calls saying he/she has an appointment with an out of network doctor and is adamant about only seeing this doctor. How would you deal with member?

2 Answers

which is more importanr, members leaving satisfied or the policy?

2 Answers

How much experience with customers do you have?

1 Answer

Why do you think you are a good fit for this position?

1 Answer
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