Membership Associate Interview Questions | Glassdoor

Membership Associate Interview Questions

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Membership associate interview questions shared by candidates

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What have you done in a difficult situation where a customer is unsatisfied with product or service?

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In my previous position I was able to calm the client down and showed her my concern and agreed with the client and told her that I could go fetch my manager for her to take care of the issue since I didnt' have the authority to help her in the manner she had discussed.

Talk about a time when you resolved a conflict and followed all the rules.

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Show me how you would sell this pen?

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tell me about a time when you worked on a project in a short amount of time, and how did you finish it?

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I don't do this for everyone, but because you seem like a hard working honest guy, I'm willing to pay for your Associate membership into the company, which is valued at $300. Would that be ok with you?

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How much experience do you have with customer service?

Tell me about a time when you had to deal with an angry customer.

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Asked whether I ever worked under a quota. Asked about a difficult time I had in overcoming a specific goal.

What did you do in your previous summer internship?

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