"As the first point of contact between a company and the client, a customer service representative must have impeccable communication skills and conflict resolution abilities. Expect your interview to consist of a lot of role-play or ""describe a time when..."" questions that will test your ability to deal with irate clients, work well under pressure, and maintain a calm and professional composure. Make sure to come ready to provide a sales pitch of your company's product."
Why Should we choose you has a candidate? The other question were about my previous work history.
It is a temporary agency so you do not have to be nervous. They found me online without me ever applying so just answer the questions and get it over with.