Program managers are responsible for overseeing several company projects that are connected by a common goal. Employers are looking for candidates who excel at people management and conflict resolution. Interviewers will want to know about your leadership and multitasking skills, so come ready to discuss a time you were able to successfully motivate a group to meet an imminent deadline or any experience diffusing issues between coworkers.
when was a time you had conflict, how did you manage it
spoke with the two personnel that had issues. First one on one, then together. found out that both had similiar concerns with the other. Brought out some of the common issues and let them talk it out. They didn't have to be friends but they did have to learn to work with each other.